PRIVACY POLICY

Privacy Policy
Last updated: [Insert Date]

  1. Introduction
    Welcome to Salty Swimwear. Your privacy is important to us. This Privacy Policy explains how we (Salty Swim, trading at https://www.saltyswimwear.com.au/) collect, use, disclose, and store personal information, and your rights in respect of that information.

  2. Who we are & how to contact us

  • Business name: Salty Swimwear

  • Website: https://www.saltyswimwear.com.au/

  • Contact email: saltyswimwear@outlook.com

  • By providing your personal information to us, you consent to this Privacy Policy and the practices described herein.

  1. What personal information we collect
    We may collect the following types of personal information:

  • Your name, email address, postal address, phone number (e.g. when you place an order or subscribe to our mailing list)

  • Payment and transaction details (when you purchase our products)

  • Shipping and billing address

  • Website usage data (for example via cookies, analytics)

  • Any other information you voluntarily provide (for example in correspondence, feedback, or via contact forms)
    We will only collect personal information that is reasonably necessary for our functions or activities.

  1. How we collect your information
    We collect personal information in a number of ways, including:

  • When you create an account, place an order, subscribe to our mailing list, or contact us via our website

  • Via cookies and other tracking technologies when you visit or interact with our website

  • From third-party service providers (for example payment processors, shipping agents) where needed for fulfilment of services
    We endeavour to collect information fairly and lawfully and ensure you are informed (where required) about our collection practices. OAIC

  1. Why we collect your information & how we use it
    We use the personal information we collect for purposes including (but not limited to):

  • To process and fulfil your orders (including shipping, returns, refunds)

  • To communicate with you regarding your account, orders, offers, and updates

  • To administer and improve our website, services and customer experience

  • To send you marketing communications if you have opted-in (you may unsubscribe at any time)

  • To comply with legal obligations (tax, audit, anti-fraud)

  • To protect our business, our website, and our users (for example fraud prevention, network security)
    We will not use your personal information for purposes other than those set out in this policy, unless we first obtain your consent (unless required/authorised by law).

  1. Disclosure of your information
    We may disclose personal information to:

  • Service providers and contractors (for example payment processors, shipping providers, website hosting, analytics) who help us run our business

  • Our professional advisers (lawyers, accountants) where necessary

  • Regulatory or law-enforcement bodies where required or permitted by law

  • Other parties with your consent
    If any of your information is disclosed overseas (for example to a service provider based outside Australia), we will take reasonable steps to ensure it is protected in accordance with applicable Australian privacy law. OAIC+1

  1. Cookies and tracking technologies
    Our website uses cookies and similar tracking technologies (for example Google Analytics) to collect website usage and browsing-behaviour information. These technologies help us:

  • Understand how visitors use the site

  • Improve the site and tailor content

  • Serve relevant marketing or advertising (where applicable)
    You may disable cookies via your browser settings; however, this may affect your experience or the functionality of the website.

  1. Data security and storage
    We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure. These steps include:

  • Secure server infrastructure and encryption where appropriate

  • Access controls and limiting access to personnel who need the information

  • Regular review and update of our security practices
    We retain personal information only for as long as is needed for the purposes described in this policy (or as required by law), and securely destroy or de-identify it when no longer needed.

  1. Access to and correction of your information
    You have the right to access the personal information we hold about you and to request correction if that information is inaccurate, incomplete or out of date. If you wish to access or correct your personal information, please contact us using the contact details set out above. We will respond within a reasonable time. OAIC+1

  2. Complaints
    If you believe we have breached your privacy or mishandled your personal information, please contact us first so we can attempt to resolve your concern. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC). OAIC+1

  3. Cross-border disclosure
    If we disclose personal information to recipients located overseas (for example our service providers, cloud or hosting providers), we will inform you of the countries (if practical) and take reasonable steps to ensure that overseas recipients treat the information in a manner consistent with Australian privacy laws. Captain Compliance+1

  4. Anonymous or pseudonymous use
    Where practicable, you may deal with us anonymously or by pseudonym (for example via a guest checkout) when it is lawful and reasonably practicable to do so.

  5. Changes to this Privacy Policy
    We may update this Privacy Policy from time to time (for example if our business practices or applicable law changes). We will publish the updated policy on our website and indicate the “Last updated” date at the top. Your continued use of our site after changes will signify your acceptance of the updated policy.

  6. Other websites
    Our website may contain links to other websites or third-party services. This Privacy Policy applies only to our site. We encourage you to review the privacy policies of those third-party sites.

  7. How to contact us
    If you have any questions about this Privacy Policy or our handling of your personal information, please contact:
    Email: saltyswimwear@outlook.com