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Shipping and Delivery

  • PAYMENT

All prices on this site are in AUD. We accept Mastercard, Visa, American Express credit, debit cards & Paypal.
AfterPay available.

 

  • SHIPPING

    OVERSEAS SHIPMENTS DURING COVID-19 (2/6/20)
    Australia post are trying their best to get parcels overseas to our customers but there are huge delays due to lack of flights. 
    As a business we have decided that from the 2/6/20 we will only be sending overseas orders through DHL. This will cost more but you will receive your parcels much quicker.  Unfortunately overseas parcels ordered before this date have already been sent with Aust post & is now out of our hands.

    You can follow your tracking via the link in the email & are estimates on the links on our shipping page.


    FOR COVID 19 SHIPPING DELAYS PLEASE SEE THIS LINK


    https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-international-updates#prohibitions


We use AUSTRALIA POST 

Once the item has been dispatched you will receive an email with a tracking number, please check the tracking link to see where your parcel is as we an only see what you can see.

COVID-19 is causing delays especially on overseas orders so please be mindful of this before ordering. Unfortunately this is completely out of our control.

     

    AUSTRALIAN ORDERS

    *PLEASE NOTE SHIPPING TIMES MAY VARY. 
     Please see shipping page for details.


    INTERNATIONAL ORDERS

    You can expect your delivery 10-20 business days after placing the order. Please note that import restrictions and any associated costs is the responsibility of the purchaser. We do not take responsibility for any customs or import charges and delivery time excludes custom clearance delays.

     

    • RETURN POLICY

    SALTY is dedicated to customer service and satisfaction. If you are not 100% satisfied with your purchase, you can return it for a full refund or exchange. This is our satisfaction guarantee. Shipping prices not refunded.

    * SALE ITEMS/ ITEMS PURCHASED USING A DISCOUNT CODE CANNOT BE RETURNED OR EXCHANGED 
    * PRE ORDERS CANNOT NOT BE RETURNED OR EXHANGED

    All parcels must be returned to us within 10 days of delivery and must be in the original condition, hygiene label attached, unworn & unwashed.

    Return Instructions
    Please Email us at saltyswimwear@outlook.com and we will give you the address to return your items to.
    As soon as we receive your return we will promptly process your refund/exchange and notify you via email.
    Please note, Salty Swimwear does not cover return postage costs. Please ensure your return package is prepaid and insured, for your protection, in case of loss or damage.

    Exchanges
    Please choose carefully when ordering online, if unsure on sizing please email us.
    If you require a change of size you will have to cover the cost of postage both ways, please send a return bag inside also.


    * Please note we may not always have the size you need to exchange, so please be mindful of this when purchasing. If you have any sizing questions please email us at saltyswimwear@outlook.com

     

    • VOUCHERS

    Vouchers cannot be used in conjunction with any other offers.
    Vouchers do not include postage costs.

     

    • DISCOUNTS

    Discounts can't be used on sale items.